Delivery Times
AUSTRALIA
| DELIVERY OPTION | CUT OFF TIME | DELIVERY TIME | DELIVERY COST |
|---|---|---|---|
|
Standard Delivery |
Orders placed Monday to Friday before 3pm will be dispatched the same day. Any orders placed after 3pm Monday to Friday will be dispatched the next business day. Orders placed after 3pm on a Friday or over the weekend will be dispatched on Monday. Any orders placed during our sale periods may take a little longer and will be dispatched within 2-4 business days. | 5-10 business days in metro areas and 5-12 business days in regional areas | $7.95 or Free on orders over $99 |
|
Express Delivery |
Orders placed Monday to Friday before 3pm will be dispatched the same day. Orders placed after 3pm Monday to Friday will be dispatched the next business day. Orders placed after 3pm on a Friday or over the weekend will be dispatched on Monday. Any orders placed during our sale periods may take a little longer and will be dispatched within 2-4 business days. | 1 - 3 business days in metro areas and 1-5 business days in regional areas | $11.95 |
NEW ZEALAND
| DELIVERY OPTION | CUT OFF TIME | DELIVERY TIME | DELIVERY COST |
|---|---|---|---|
|
Standard Delivery * orders cannot be delivered to a P.O Box address. |
Orders placed Monday to Friday before 3pm will be dispatched the same day. Orders placed after 3pm Monday to Friday will be dispatched the next business day. Orders placed after 3pm on a Friday or over the weekend will be dispatched on Monday. Any orders placed during our sale periods may take a little longer and will be dispatched within 2-4 business days. | 5-10 business days in metro areas and 5-12 business days in regional areas | $9.50 or Free on orders over $99 |
|
Express Delivery * orders cannot be delivered to a P.O Box address. |
Orders placed Monday to Friday before 3pm will be dispatched the same day. Orders placed after 3pm Monday to Friday will be dispatched the next business day. Orders placed after 3pm on a Friday or over the weekend will be dispatched on Monday. Any orders placed during our sale periods may take a little longer and will be dispatched within 2-4 business days. | 3-5 business days in metro areas and 3-7 business days in regional areas | $19.00 |
ORDER DELIVERY
AUSTRALIA
All orders are shipped with Auspost Standard Delivery or Auspost express delivery service.
A signature is not required by the receiver of the goods for delivery within Australia unless otherwise stated. In the event that there is no one at residence to accept the delivery our couriers will either leave your order in a safe, secure location at your delivery address or if the driver believes there is no safe and secure location the order will be taken to your closest Post Office to be collected by you at a later date. A delivery card with instructions will be left in your letterbox. If you do not wish for your order to be left unattended at your nominated residence, please select the “signature required” during checkout. Then, if you are not home to sign for your order, it will instead be taken to your closest Post Office for collection by you at a later date.
NEW ZEALAND
Orders are shipped with DHL Standard Delivery or DHL express courier service.
All deliveries to New Zealand currently do not require a signature. In the event that there is no one at the residence to accept the delivery our couriers will either leave your order in a safe, secure location at your delivery address or if the driver believes there is no safe and secure location the order will be taken back to the depot or a third party courier whichever applies to your location for collection.
ORDER TRACKING
Once your order is packed and leaves our warehouse, you will receive an email with a tracking number. Using this number, the order can be tracked through:
Australian Orders -Auspost
New Zealand Orders - DHL Standard Delivery & DHL Express Delivery